You can search for businesses in several ways. Use the search bar at the top of the homepage to enter keywords, business names, or services. Filter results by location, category, or rating using the dropdown menus. You can also browse businesses by district or category using the navigation options. Our advanced search filters help you find exactly what you're looking for based on specific features or services offered.

To add your business, log in to your account and click "Add Listing" in the top menu. Fill out the listing form with your business details, including name, description, contact information, location, and category. Upload high-quality photos of your business and specify any special features or services. Submit your listing for review, and once approved, it will appear in our directory. You can edit your listing anytime by accessing your dashboard.

Find Us Malawi offers several pricing tiers to meet different business needs. Our Basic plan is free and includes essential listing information. Premium plans offer additional features like enhanced visibility, multiple photos, video integration, and priority placement in search results. Enterprise plans are available for businesses with multiple locations or special requirements. Visit our Pricing page for detailed information about each plan's features and costs.

To upgrade or change your subscription, log in to your account and go to your Dashboard. Select "Subscription" or "Billing" from the menu, where you'll see your current plan and available options. Choose the plan you want to switch to and follow the payment instructions. Plan changes typically take effect immediately. If you're downgrading, your new plan will activate at the end of your current billing cycle. For assistance with special requirements, contact our customer support team.

Find Us Malawi accepts various payment methods including credit/debit cards (Visa, MasterCard, American Express), mobile money services (Airtel Money, TNM Mpamba), and bank transfers for annual subscriptions. All payments are processed securely through our payment gateway. For enterprise plans or special arrangements, we can also accommodate invoice-based payments. Contact our sales team for more information about payment options or if you need assistance with the payment process.

Yes, we offer significant discounts for annual subscriptions compared to monthly billing. Annual subscribers typically save 15-20% over the course of a year. We also offer special rates for non-profit organizations and educational institutions. For businesses with multiple listings or locations, we provide volume discounts. Contact our sales team to discuss your specific needs and to learn about any current promotional offers that might apply to your situation.

We offer a 14-day money-back guarantee for all new premium subscriptions. If you're not satisfied with our service within the first 14 days, contact our support team for a full refund. After this period, refunds are handled on a case-by-case basis. For annual subscriptions that are canceled mid-term, we may provide a prorated refund for the unused portion at our discretion. Please note that refunds do not apply to any additional services or promotional offers unless specifically stated in the terms.

To optimize your listing, start with a detailed, keyword-rich description of your business and services. Upload high-quality photos that showcase your business at its best. Keep your contact information and business hours up to date. Encourage satisfied customers to leave positive reviews, as listings with more reviews rank higher. Regularly update your listing with new photos, special offers, or events. Consider upgrading to a premium plan for enhanced visibility features like priority placement in search results and category listings.

When viewing a business listing, you'll find contact information including phone numbers, email addresses, and website links. You can directly call, email, or visit their website using this information. Some businesses also have a "Contact" button that allows you to send a message through our platform without revealing your email address. For businesses with social media links, you can also connect with them through those channels. All communication is tracked for quality assurance and to help resolve any disputes.

To leave a review, you must first create an account or log in. Navigate to the business listing you want to review and scroll down to the "Reviews" section. Click on "Write a Review" and rate the business on a scale of 1-5 stars. Write your review describing your experience with the business, being honest and specific about what you liked or disliked. You can also upload photos with your review. Submit your review, and it will appear on the business listing after moderation to ensure it meets our community guidelines.

Our mobile app is available for both iOS and Android devices. After downloading and installing the app, create an account or log in with your existing credentials. The app offers all the same features as our website, optimized for mobile use. You can search for businesses, view listings, contact businesses, and manage your own listings if you're a business owner. The app also offers location-based search, allowing you to find businesses near your current location, and offline access to saved listings when you don't have internet connectivity.